FAQ
What is DORNASARCADE?
DORNASARCADE is your one-stop shop for "Wellness and Fun All in One." We specialize in engaging kids' games, toys, and activity books designed to promote learning and creativity while reducing screen time. We also offer wellness games and products for adults and pets to keep the whole family—two-legged and four-legged—happy and healthy!
What makes your products different?
Our products are carefully curated to deliver both fun and developmental benefits. From educational toys that make learning exciting to wellness games for adults and pets, every item is designed to add value to your life. Plus, our unique offerings are not available in big-box stores like Target or Walmart!
Who are your products designed for?
We cater to:
- Kids: Educational toys, books, and games for ages 1 to 12 that encourage learning, creativity, and reduced screen time.
- Adults: Wellness-focused games and products that promote relaxation and mental clarity.
- Pets: Interactive toys and wellness items to keep your furry friends entertained and healthy.
Are your products safe for children and pets?
Absolutely! All our kids' products are made with non-toxic, child-safe materials, while our pet items are designed to be durable and safe for animals.
Do you offer international shipping?
Yes! We ship worldwide so everyone can experience the joy of DORNASARCADE products. Shipping fees and delivery times vary by location, and you’ll see estimated costs at checkout.
How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email. Use this to follow your package’s journey to your door!
What’s your return policy?
We offer a 30-day hassle-free return policy. If you’re not satisfied with your purchase, just contact us, and we’ll help you process a return or exchange.
Do you offer gift-wrapping services?
Yes! We provide optional gift-wrapping services to make your purchase extra special. Perfect for holidays, birthdays, or just because!
Are there any discounts or promotions available?
We regularly run special promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on our latest deals!
Can I suggest products for your store?
We love hearing from our customers! If you have an idea or product suggestion, feel free to contact us via email. We’re always looking for ways to serve you better.
How can I contact customer service?
You can reach us through:
- Email: support@dornasarcade.com
- Phone: 1-412-378-9760
- Live Chat: Available on our website during business hours.